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White House VA Hotline
What is the White House VA Hotline?
The hotline’s pilot began under direction of the Veterans Experience Office on June 1, 2017, and entered phase two on October 15, 2017.
White House VA Hotline: 1-855-948-2311.
Calls are answered by a live agent 24 hours a day, seven days a week, 365 days a year. The hotline is staffed by more than 60 agents who have had extensive training on VA programs and services. Most of these agents are a Veteran, military family member, caregiver or a survivor.
The White House VA Hotline conducts immediate warm hand offs for at-crisis risk Veterans needing the services of the Veterans Crisis Line.
Trends identified by the hotline will be used to rapidly respond to systemic inefficiencies and empower VA employees to resolve Veteran concerns quickly.
Veterans should continue to use existing VA customer service hotlines:
- Health Care: 1-877-222-8387
- Benefits: 1-800-827-1000
- Veterans Crisis Line: 1-800-273-8255
- MyVA311 (other): 1-844-698-2311
ALERT! VETERAN SCAMS
Important link from NJ regarding Veteran Scams
List of Scams - Important List of Current Approaches Targeting Veterans
Dear Veterans and Stakeholders,
The US Department of Veterans Affairs (VA) and the Federal Communications Commission (FCC) continue to team up to combat illegal robocalls targeting Americans, including Veterans and their families.
Each year, the FCC receives more than 200,000 complaints about unwanted calls. While this may seem like a big number, it pales in comparison to the millions of robocalls being made each day. The calls interrupt dinners and family time; they flood landline and mobile phones. Scam calls frequently solicit money for fake charities, including ones claiming to support America’s Veterans - some even claiming to be VA representatives.
We know that scam activity increases during the hustle and bustle of the holiday season, so the FCC and VA urge you to be vigilant. We offer the following tips to help you avoid unwanted calls and scams.
- Don't answer calls from unknown numbers. Scammers may spoof their caller ID to display a fake number that appears to be local. If you answer such a call, hang up immediately.
- Never give out personal information such as account numbers, Social Security numbers, mother's maiden names, or passwords in response to unexpected or suspicious calls.
- Be sure to set a password for all voice mail accounts to avoid being hacked.
- Register your number on the Do Not Call List to block calls from legitimate telemarketers.
- Ask your phone company about call-blocking tools and services for your landline phone, and check for helpful apps that you can download to your mobile phone.
Please help spread the word about robocall fraud among those who may need assistance particularly those who are frequently targeted by phone scams.
For more information, visit: fcc.gov/robocalls.
Veterans Benefits Administration
Make sure to return your Legionnaires Insurance Trust card for $1000 of AD&D Insurance at no cost to you. Plus for each card that a Veteran returns from NJ the Department recieves money back - money which can be applied to programs in the State!
VETERANS CRISIS LINES
Follow the links below to see the many ways you can seek IMMEDIATE help!